FAQs

Delivery & Payment

Q: What are my delivery options?

Q: Where is my order?

Q: Do you offer any discounts?

Q: What does the annual maintenance contract cover me for?

Q: What is the lead time on the machine?

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Q: Why bind?

Q: Who is Unibind?

Q: Why should I use Unibind?

Q: What is steel binding?

Q: What type of binding solutions does Unibind offer?

Q: Where can I buy the products?

Q: Why does my account manager change fairly reqularly?

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Q: Which binding accessories are available?

Q: How many pages fit into each spine size?

Q: What formats and colours do you do?

Q: What do I do with the washer?

Q: Can we use our own front and back covers in your range of spines?

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Q: What fulfilment services do you offer?

Q: How many pages fit into each spine size?

Q: Do you offer a design service for the bespoke books and whom do I contact?

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Q: How can I stop pages from falling out of my document?

Q: Where can I find the on/off switch on my machine?

Q: My machine isn't working. Why?

Q: How long do I leave the document to cool before removing it from the cooling plate?

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